Saturday, April 17, 2010

What a Stupid Celcom........Time to change to another telco!!!!!

~~~~~~~~~~

Recently, I notice that my HP always running out of credits. Especially when the time of emergency..its really make me MAD. I did'nt aware of anything wrong yet until a few months back I really busy where I have no time to even call or SMS my peeps and families.

When suddenly I really need to make SMS someone, and I surely remember that my last balance a few days back is RM25++ then 4 days later, when I want to send an important SMS, then the message prompt that the SMS is unable to send to that number. And when I check to my balance, I was shock. Know what...the balance left is only Rm0.04. Homaiiiiiiiiiigoodddd..!! At that point, i know something surely goes wrong somewhere.

Then, I make a decision to check my statement online. I register online for prepaid online statement. From there, i see closely my credit balance. I reload my HP for RM10 in the morning, then in the evening my balance is left RM6.64 even I am not using it. Damn crazy!!!! in the night,my balance deducted another RM3++ left only RM3++.

When I look at my statement in the celcom online, it is not working.I think its because I just register into it the night b4, so, maybe the system unable to show the latest statement yet. So, i decided to call celcom customer service.

The customer service operator are not surprise of my report at all.In fact they said it is common problem where they are unable to control it. They claim it was done by the 3rd parties. So, for Celcom users outthere...if u received SMS from the number start with 3**** and asking u to download or view to some website or whatsoever, at that point u received the message, ur credit will be deducted for not less than RM3. As a solution, the operatior ask me to stop the 3rd parties from sending me SMS. They give me few 3*** series number where I have to send texting message "STOP ALL" to those number and of course there is a charge for that SMS which is RM0.15 per sms.

Ok fine..the thing does not stop there. When I send sms to those numbers to STOP ALL, the replied message prompt saying the service are not available now, please try again later. Damn!!!!! I tried 3-4 times and the same result occur which I am so frustrated.

Later, I did call the service centre again saying that why not they help me to stop those thing. I am their customer. Why they dont have a control over the 3rd parties and allow the 3rd parties to send SMS to their customers and deduct the credit balance from the customers? it is not fair!! and another thing, what if the CELCOM really collaborate with the 3rd parties so that they will gain more profit, who knows?? and to stop it, the customer have to do by themselves. OMG!! i said, in fact other telco like Maxis and Digi user did received the 3rd parties SMS as well. But the thing is their credit are not deduct from the time they received it. Unless if they respond to that message. Be rasional la.....I've been using Celcom for more than 6 years. By that i just imagine how much did they actualy had EAT my money then.

The best solution that the operator can offer me for all my concern is..they will report my case to the centre. And they said it takes 3 to 7 days for them to deactivate all the spam messages.Hahhhhhhhhhh???????? I even getting more MAD..by the time to wait they recover my problem until 7days, I bet at least RM60-70 has been deducted from my credit. Hell stupid!!!!!!!

I said to them...Thank you for the great services and for this joyful experience.You may want to recommend all your customers to move to other telcos.


Really PISSED OFF. ;( Booo Hoooooo CELCOM!!!!

29 comments:

Anonymous said...

generic zolpidem is zolpidem tartrate a controlled substance - order zolpidem online no prescription

Anonymous said...

generic ativan online ativan vs xanax conversion - ativan side effects nightmares

Anonymous said...

xanax 2mg xanax to get high - xanax zoloft side effects

Anonymous said...

cheapest ativan side effects of ativan in women - ativan 57

Anonymous said...

buy diazepam online no prescription diazepam 5 dosage - buy diazepam usa

Anonymous said...

ativan sale ativan for vicodin withdrawal - ativan overdose children

Anonymous said...

zolpidem drug ambien dosage - cheap generic ambien no prescription

Anonymous said...

purchase soma high off carisoprodol 350 mg - buy soma online next day delivery

Anonymous said...

soma online carisoprodol online - withdrawal symptoms of carisoprodol

Anonymous said...

buy valium online valium white pill - took 6 valium

Anonymous said...

Blogger: ....L i t t l e L i z z y W o r l d... - Post a Comment generic prednisolone - order prednisone http://www.ourdailybreadmarket.net/#order-prednisone

Anonymous said...

Blogger: ....L i t t l e L i z z y W o r l d... - Post a Comment prednisone without prescription - prednisolone no prescription http://www.ourdailybreadmarket.net/#prednisolone-no-prescription

Anonymous said...

Blogger: ....L i t t l e L i z z y W o r l d... - Post a Comment rimonabant online - acomplia 20mg http://www.a6soft.com/#acomplia-20mg

Anonymous said...

Hi, MoxoredapeTox roaccutane price - purchase accutane http://www.josoclasolucio.com/#accutane-cost

Anonymous said...

Delta Drugs Port Sulphur acomplia without prescription - acomplia uk http://www.buydiscountedisotretinoin.net/#acomplia-uk

Anonymous said...

Diet Drug In Europe buy acomplia - acomplia online http://www.buydiscountedisotretinoin.net/#acomplia-online

Anonymous said...

Hello, isotretinoin pills - cheap accutane online http://www.josoclasolucio.com/#generic-isotretinoin

Anonymous said...

Hello, lipitor for sale online - generic atorvastatin http://www.costoflipitoronline.net/#generic-atorvastatin

Anonymous said...

dalsCleax fluconazole online no prescription - diflucan yeast infection http://www.diflucanonlineprice.com/#diflucan-yeast-infection

Anonymous said...

Naproxon False Drug Test buy sibutramine - sibutramine price http://www.meridiaonlineorder.net/#sibutramine-price , [url=http://www.meridiaonlineorder.net/#meridia-for-sale ]meridia for sale [/url]

Anonymous said...

2, buy stendra no prescription - stendra online no prescription http://www.stendraonlinecost.com/#stendra-online-no-prescription , buy stendra online no prescription

Anonymous said...

ooo!!! Generic Topiramate - topamax cost http://www.topamaxbestonline.net/#order-topamax, Topamax Online

Anonymous said...

ny, buy generic provigil online - generic provigil online http://www.thegooddoctormovie.com/#generic-provigil-online , [url=http://www.thegooddoctormovie.com/#order-provigil-online-no-prescription ]order provigil online no prescription [/url]

Anonymous said...

ny, Biology Project - http://www.onlinewritinghelp101.com/biology.html#biology-project, Biology Project

Anonymous said...

1, cheap venlafaxine - effexor online pharmacy http://www.effexorbenefits.net/, order effexor

Anonymous said...

aaa!!! buy lipitor - generic lipitor no prescription http://www.365medonlinesale.com/lipitor/, lipitor without prescription

Anonymous said...

6, [url=http://www.isotretinoinonlinerx.net/] Accutane Price [/url] - Order Isotretinoin Online - cheap generic accutane http://www.isotretinoinonlinerx.net/ .

Anonymous said...

Your current reрort features establіsheԁ helpful to myself.
It’ѕ геally helpful and you're simply clearly very experienced of this type. You have opened up my own eye to be able to numerous views on this particular subject along with interesting and reliable content material.
my site :: buy ambien

Anonymous said...

Your аrticle features prοven helpful to
mе рersonally. It’s really helρful аnd you really аre certainly quite
educateԁ іn this area. You gеt opened my ρersonal sight for
you tο numerous opіnіon of this κіnd of subjеct using intriquing, notablе and solіd contеnt.


Feel frеe to visit my web site - viagra online
My web page viagra online